{"id":456,"date":"2026-09-14T07:37:23","date_gmt":"2026-09-14T07:37:23","guid":{"rendered":"https:\/\/tsd-demo.com\/carvello\/?page_id=456"},"modified":"2026-09-14T07:52:35","modified_gmt":"2026-09-14T07:52:35","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/tsd-demo.com\/carvello\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t
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shipping policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Effective Date: January 1, 2022<\/strong><\/p>

Shipping Policy<\/h2>

At CARVELLO, we are committed to ensuring that your order is processed and delivered safely and efficiently.<\/p>

Order Processing & Delivery<\/h3>

We process and deliver orders using our shipping partners. Customers will receive order confirmations and shipping updates through the contact information provided at checkout.<\/p>

Damaged or Incorrect Items<\/h3>

If your order arrives:<\/p>

  • Damaged<\/li>
  • Defective<\/li>
  • Incorrect<\/li><\/ul>

    Please contact us within 48 hours of delivery<\/strong> and include clear photographs of the product and packaging.<\/p>

    We will resolve the issue as quickly as possible.<\/p>

    Shipping Charges<\/h3>

    Shipping charges are non-refundable unless the return is due to our error<\/strong>.<\/p>

    Return Shipping<\/h3>

    If the return is due to:<\/p>

    Our Mistake<\/strong>
    We will cover the return shipping costs.<\/p>

    Customer Preference<\/strong>
    The customer is responsible for return shipping charges.<\/p>

    We recommend using a trackable shipping service.<\/p>

    CARVELLO is not responsible for returns lost in transit.<\/p>

    International Orders<\/h3>

    International customers are responsible for:<\/p>

    • Customs duties<\/li>
    • Import taxes<\/li>
    • VAT<\/li>
    • Local government fees<\/li><\/ul>

      These charges are not refundable by CARVELLO.<\/p>

      Return Address<\/h3>

      Return instructions and the return shipping address will be provided by our customer support team after your return request has been approved.<\/p>

      Please do not return products without prior authorization.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      shipping policy Effective Date: January 1, 2022 Shipping Policy At CARVELLO, we are committed to ensuring that your order is processed and delivered safely and efficiently. Order Processing & Delivery We process and deliver orders using our shipping partners. Customers will receive order confirmations and shipping updates through the contact information provided at checkout. Damaged […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_front_end_style_editor":"no","ocean_post_layout":"full-screen","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"off","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-456","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"_links":{"self":[{"href":"https:\/\/tsd-demo.com\/carvello\/wp-json\/wp\/v2\/pages\/456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tsd-demo.com\/carvello\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tsd-demo.com\/carvello\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tsd-demo.com\/carvello\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tsd-demo.com\/carvello\/wp-json\/wp\/v2\/comments?post=456"}],"version-history":[{"count":7,"href":"https:\/\/tsd-demo.com\/carvello\/wp-json\/wp\/v2\/pages\/456\/revisions"}],"predecessor-version":[{"id":480,"href":"https:\/\/tsd-demo.com\/carvello\/wp-json\/wp\/v2\/pages\/456\/revisions\/480"}],"wp:attachment":[{"href":"https:\/\/tsd-demo.com\/carvello\/wp-json\/wp\/v2\/media?parent=456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}